CA Quarterly Review Winter Edition
January 16, 2020
 |
| | Winter 2019 |
Inside This Issue:
| From the Desk of Don Shea,
NTHDC Director and Contract Administrator
|
| | |
| From the Desk of Don Shea | 1 | Data Security
| 2
| Cyber Awareness Challenge
| 5
| Best Practices When Responding to an MOR
| 6
| Customer Contact Center
| 8
| Member Spotlight
| 9
| Reminder on Utility Allowance Data
| 9
| Spotlight on the Section 8 Renewal Policy Guide
| 10
| Call Center Poster
| 13
|
REMINDER!
Be sure to update NTHDC’s address on form HUD-9887.
The change of address must be listed on all 9887s going forward or a finding may be issued.
New address:
1509 West Swann Ave.
Suite 250
Tampa, FL 33606. |
|  As we start a new year, I want to thank all the Owners and Agents we worked with during the previous year. The time and effort you invest into your properties and residents does not go unnoticed. Too often it seems when attention is given the negative things seem to steal the spotlight. Your efforts to further the Affordable Housing industry is impacting lives now and for years to come. We had a strong finish and are already looking at ways we can make 2020 even better.
Best Wishes,
Don Shea
NTHDC Director and Contract Administrator
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