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Resident Resource Center
Supporting Residents in Florida and the U.S. Virgin Islands

Welcome!


The North Tampa Housing Development Corporation (NTHDC) Resident Resource Center provides help, answers, and local connections to support residents in Florida and the U.S. Virgin Islands.

We assist with maintenance issues, rent questions, occupancy concerns, and more.

What We Do


Maintenance

Report Maintenance Issues

Get help with repairs and maintenance issues.

Rent Help

Questions About Rents Calculations?

We help explain rent calculation and occupancy rules.

Community Outreach

Community Resources

Find local programs and support services.

Map of Florida

Florida Residents

  • Phone: 1-800-982-5232

  • Fax: 1-614-985-1502

  • TTY (English): 1-800-955-8771

  • TTY (Español): 1-877-955-8773

  • Hours: Monday – Friday, 8:30 AM – 5:30 PM EST

  • Address: 8760 Orion Place, Suite 110, Columbus, OH 43240

  • Email: PBCAContactCenter@cgifederal.com

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Map of U.S. Virgin Islands

U.S. Virgin Islands Residents

  • Phone: 1-888-780-6975

  • Fax: 1-813-725-5360

  • TTY: 1-888-468-9302

  • Hours: Monday – Friday, 8:30 AM – 5:30 PM EST

  • Address: North Tampa Housing Development Corp., 5301 W. Cypress St., Tampa, FL 33607

  • Email: contactus.pbcavi@thafl.com

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